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• 07 Mar 2024

  Technical Author

  Malaysia

  Permanent Position

  Multinational Manufacturing Company
  Job Description

  PRIMARY
  - Develop technical documentation and user manuals that comply with company's guidelines and templates.
  - Develop and maintain technical documentation, such as user manuals and operation manuals.
  - Manage and maintain documentation in accordance with ISO and corporate standards.
  - Use ST4 Schema to organise and update technical content (fragments, tables, graphical images), along with preparing files for translation and creating bluebooks.
  - Manage document version control within Schema and through ECRs, to ensure latest version is available to all parties and changes are logged.
  - Manage translation process for documents with external translation company (extract Xml files from Schema, generate translation reports, pull together UI strings)
  - Ensure new or amended documentation is distributed via SAP, Teamcenter, online, eDocs, internal network (Manuals Matrix).
  - Manage manual review process and involve subject matter experts to ensure technical accuracy of documents.
  
  ADDITIONAL
  - Continually seek improvement opportunities and develop internal processes to support (cost, time to market, increased knowledge transfer, market coverage etc.)
  - Maintain compliance requirements for technical documentation and user manuals.
  - Support the Product Management team with all aspects of technical authoring.
  - Work closely with subject matter experts to understand product features and translate them into clear and concise documentation.
  - Collaborate with cross-functional teams, including product management, R&D, and Service, to ensure accuracy and completeness of the documentation. 

  Expires on 07 May 2024

  Posted By

  Ennix Yeow ( https://about.peoplefirst.jobs/ennixch.yeow)

  Tel: 0123236413

  ennixch.yeow@peoplefirst.jobs

  apply now

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  Requirements

  - Proven experience developing a range of technical publications across a range of media.
  - Minimum of 3 years of technical writing experience in the industry.
  - Experience developing multi-lingual documentation across a range of media.
  - Effective management of translation in numerous languages.