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• 06 Mar 2025

  System Analyst (Salesforce)

  Singapore

  Permanent Position

  Looking towards in developing, implementing and support a new salesforce platform? This role is crucial in ensuring the optimal performance, maintenance, and enhancement of the Salesforce ecosystem to align with organizational goals. The ideal candidate will have technical foundation, excellent problem-solving abilities, and experience in application support.
  Job Description

  • Oversee application support, maintenance, and incident/problem management to guarantee smooth operation of the Salesforce platform.
  • Manage daily operations and provide support for the Salesforce platform, ensuring consistent availability, performance, and reliability.
  • Proactively monitor, identify, and resolve system issues, errors, and performance challenges. Ensure adherence to Service Level Agreements (SLAs) for issue resolution and system uptime.
  • Lead efforts in investigating and resolving incidents and recurring issues, implementing preventative measures to reduce future occurrences.
  • Serve as the primary escalation point for critical issues, working closely with stakeholders to ensure timely resolution.
  • Effectively communicate system status and updates to both technical and non-technical stakeholders.

  Expires on 06 May 2025

  Posted By

  Margaret Lee Hsin-Hua (R1547495)

  Tel: +65 6738 6228

  margaretlee@peoplesearch.jobs

  apply now

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  Requirements

  • A degree in Computer Science, Electronics Engineering, Information Technology, or a related field.
  • 5 years of experience in application support, with experience in handling Salesforce platforms.
  • Understand Salesforce architecture, administration, and customization.
  • Familiarity with Apex, Visualforce, Lightning components, and integration frameworks is advantageous.
  • Strong analytical and problem-solving skills with a proactive approach to addressing issues.

  Location : Central, Singapore 
  Kindly indicate your current/last salary details and your notice period

  Interested candidates kindly forward your CV to margaretlee@peoplesearch.jobs (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

  All information will be kept strictly confidential. 

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