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11 Jan 2019
Application Support Lead
SingaporePermanent PositionIn view of Digital Transformation, our multinational client is currently expanding and is seeking an Application Support Manager to lead the application support team to perform day-to-day maintenance support to ensure the operation runs smoothly.
Expires on 10 Feb 2019
- As an Application Support Manager you are responsible to oversee the day-to-day support request and change request of the business applications in the organization and ensure all service level is met.
- Perform leadership in leading a team of Application Support Analyst and provide support training and development opportunities to the team members.
- Work closely with internal users and vendors to identify solutions for overdue tickets that are under pending resolution.
- Ensure software are tested with good quality before rolling out.
Posted ByJasmine Tay Shi Hui (Reg No: R1875362)
Tel: +65 6738 email@example.com
- Bachelor's Degree/Diploma in Computer Science/Information Technology or equivalent
- Over 8 years of working experience in IT and has demonstrated the ability to lead an application support team.
- Knowledge in ITIL framework
- Experiences in Incident Management, Change Management and Vendor Management
- Ability to prioritize and complete multiple tasks simultaneously
- Able to work independently and collaboratively with users and vendors
Interested candidates kindly forward your CV to firstname.lastname@example.org (Jasmine Tay Shi Hui, Reg No: R1875362). You may share this great opportunity to someone who would be a great fit for this role. Don’t miss out your chance to work in a reputable and established organization with great potential for you to grow.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
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