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• 26 Jul 2019

  Sales Strategy & Operations Analyst

  Malaysia

  Permanent Position

  Multinational Healthcare Company located in KL with nearby public transport.
  Job Description

  • Analyze market and clinical information to provide advice and guidance on sales strategies.
  • Assess sales achievement and other key metrics by integrating and blending quantitative and qualitative data from a variety of sources to perform complex analyses. Interpret analyses, draw conclusions, and prepare and facilitate presentations on findings on trends (e.g. sales growth, market trends) to sales management and internal stakeholder team.
  • Analyze variables and develop models on different strategic deliverables which may include annual management process cycle.
  • Generate standardized reports on sales information to track attainment of growth objectives, e.g., sales results, historical growth, market growth trends, budget variance, sales exceptions and product use
  • Interview and survey sales team to investigate and identify best practices and business trends to as part of strategic decisions.
  • Maintain up-to-date and accurate sales results and other key metrics in applicable reporting systems.  Monitor data integrity on sales dashboards and provide user support to the field for sales tools.
  • Identify opportunities for innovations in sales tools, present recommendations, and develop specifications for approved tools, as well as training users.
  • May contribute to the development of strategic and tactical input into the development of customer agreements/contracts (e.g. pricing, consignments, new technology introductions, increasing par levels), and interact with customers to address customer contractual concerns.
  • Respond to inquiries and requests from field sales team; train users.
  • Other incidental duties assigned by Leadership.

  Expires on 25 Aug 2019

  Posted By

  Cheryl Leong

  Tel: +603 2263 4813

  cherylleong@peoplefirst.jobs

  apply now

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  Requirements

  • Bachelor’s degree in Computer Sciences, Information Technology or Business Administration (or equivalent/relevant fields)
  • 5 years’ experience in a medical device/healthcare industry or regulated industry is required
  • Good data consolidation, crunching and analytical skills
  • Good competency in utilizing & implementing SalesForce.com 
  • Good written and verbal communication skills and interpersonal skills including negotiating and relationship management skills  
  • Strong analytical and problem-solving abilities
  • Strong business strategic thinking, interpersonal skills, and conflict management skills 
  • Good knowledge and understanding on financial terms will be beneficial 
  • Proven expertise in usage of MS Office Suite (MS Excel & MS PowerPoint is critical) 
  • Ability to understand business acumens, strategies, tactics and implement measurable plan
  • Ability to adapt to new technologies
  • Ability to adapt to rapidly changing environment
  • Ability to work independently and be proactive 
  • Strict attention to detail
  • Ability to build and maintain strong relationships across the organization 
  • Ability to interact professionally with all organizational levels
  • Ability to manage competing priorities in a fast paced environment
  • 20% of time traveling within the SEA region
• 26 Jun 2019

  Junior Global Service Desk Analyst

  Malaysia

  Permanent Position

  Our esteemed client is an American medical equipment company that has grown into a global company with a presence in approximately 100 countries and more than 11,000 employees around the world.
  Job Description

  • Respond as a SPOC to requests for technical assistance of internal user and contractors via phone and electronically (email, self-service portal).
  • Log issue in a tracking system and escalate to tier 2 support groups, if more specialized assistance is needed.
  • Prioritization and Queue management.
  • Identify and escalate situation requiring urgent attention.
  • Interact with users and co-workers (local & remote) to support identification and resolution of problems.
  • Contribution to Knowledge Base.
  • To provide tier 1 IT Support.

  Expires on 25 Aug 2019

  Posted By

  Cheryl Leong

  Tel: +603 2263 4813

  cherylleong@peoplefirst.jobs

  apply now

  Share this:

  Requirements

  • The position does not require long term work experience and so it is also suitable for graduates or students who would like to start their career in a corporate environment.
  • Proficiency in English and Mandarin required.
  • Japanese Language is a plus but not a requirement.
  • Basic technical skills at user level, Microsoft Office and Windows operating system literacy is required, Windows 10 knowledge is a plus.
  • Exceptional interpersonal and communication skills with high level of professionalism and strong customer orientation attitude.
  • Team player with a positive attitude. 
  • Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control