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3 listing(s) available.

  • 13 Feb 2019

    Architecture and Security (担当課長/課長)

    Japan

    Permanent Position
    アメリカ系製薬企業 - 1876年に創業、140年を超える歴史がある。米国インディアナ州インディアナポリスに本社を置く、革新を追求する医薬品のリーディング・カンパニーです。世界各国の自社研究施設や外部の優れた科学的研究機関との提携による最新の研究成果を用いて、各治療領域で最高レベルの豊富なポートフォリオの医薬品を開発しています。世界120ヵ国以上で事業を展開しています。

    Job Description

    We are one of the fastest growing Pharma companies in Japan. It is also the
    second largest affiliate for company and will continue to be one of the critical growth engines for
    our in the years to come.
    Recent advances in technology provide new possibilities for enhancing customer experiences,
    introducing new channels of engagement, improving employee productivity while ensuring
    compliance and protecting key information assets. It is therefore natural to have increased
    expectation from IT to drive and make bigger contribution to our Japan affiliate’s and company’s
    objectives.

    Never before have information, analytics, and artificial intelligence been so important to
    business success. That momentum is matched with IT’s investments in empowering
    business transformation. For our, this role is a leadership role supporting our business units on
    their digital business & transformation strategy.
    This job is part of a small team of experienced technologists chartered to lead our business
    functions through their digital journey using cutting edge technology.
    The Architecture and Security Lead will support business value creation at the intersection of
    business, end user experience and technology to get started on their digital journey.
    The person will have broad industry knowledge, leadership and collaboration skills to work with
    business integrators, solution managers, etc. in a cross-functional environment.
    The role involves understanding and technical leadership for programs in the areas of Big Data /
    Predictive Analytics, Multi-Channel Management, and Innovation Beyond the Product in Japan IT.
    Key Program support include
    Security Systems Integrator liaison
    Japan Information Strategy architecture
    It requires direct interface with IT, InfoSec, Digital and regular collaboration with Enterprise
    Architecture and Global program leaders.
    Framework Implement, leverage architecture framework: Process, Information and
    Solution Visionary Planning Develop consistent technological roadmap, closely coordinating with
    global team
    Thorough Review Educate and guide local teams through projects
    Be a Services Role Model:
    • Strong contribution to the Global Architects Community.
    • Build your brand internally (within Japan) and externally (global, outside ).
    Mentor other IT members. Generates a diverse and inclusive workgroup environment,
    demonstrating cross group collaboration.
     
    Expires on 14 Apr 2019

    Posted By

    Miki Nagai (少しでも、ご興味お持ちの方はお気軽にご連絡ください。 事前に職務経歴書(英語版、日本語版でも可)を 表記のメールアドレスまでご送付いただけますとスムーズです。)

    Tel: 080-1118-4497

    nagai.m@peoplesearch.jobs

    Requirements

    【必須(MUST)】

    Coming from an Architecture background, the person will ideally know the commercial business
    within a pharmaceutical environment and how IT can help the business drive their Digital
    transformation. The broad scope of responsibility of this role requires a solid understanding of
    both business and technology strategy, a principled approach to broad digital transformational
    challenges and opportunities including strong leadership and people skills.
    Required Qualifications:
    • 5+ years of professional experience, including technical and/or business consulting.
    • 2+ years of IT Security experience.
    They also share a common set of characteristics and bring the experience that will drive
    innovation and customer value leveraging the following:
    • Broad understanding of the technology industry, including current and emerging Digital
    Solutions and experience managing technology-enabled business change.
    • Ability to generate trust, build alliances, and orchestrate interdisciplinary teams.
    • Situational awareness to adapt and solve challenges from a business and technology
    perspective.
    • Ability to balance strategic thinking with pragmatic operational execution and delivery,
    including the coordination of relevant resources.
    • Empathy, curiosity, and desire to constantly improve, acquire new skills and drive for
    results.
    • Ability to conceptualize, launch and plan the delivery of digital-enabled business change
    projects.
    • Passion for technology, business, market trends and, specifically, the Business.
    • Experience implementing key vendor solutions like Amazon (AWS), Salesforce and
    Microsoft, or related technologies. 

    Bachelor’s Degree
    Business level English with conversational Japanese
    Strong analytical, problem solving and investigative skills
    Ability to communicate proactively, effectively and where necessary assertively with IT and
    business stakeholders
    Excellent organizational and coordination skills
    Japan IT’s culture
    We offer a multi-national working environment with support for diversity and inclusiveness. We
    offer exposure to great solutions and platforms within a global model. We have won an
    Innovation Award that demonstrates our skills and expertise.

    Corporate citizenship
    Japan aspires to improve outcomes for individual patients through innovative medicines
    and meaningful solutions, while providing unparalleled customer experiences. This purpose
    defines who we are and extends to relationships with our people and our communities. We
    focus on education & training, volunteerism and leadership to help drive positive social impact in
    our communities. 

  • 22 Jan 2019

    Technical Support Specialist II | Japan

    Japan

    Permanent Position
    Syneos - Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies we bring together more than 21,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.

    Job Description

    Summary:        

     Ensures the availability of computer system services for Company employees (customers) by providing first and second level technical expertise, assistance, and project coordination necessary to remediate & install computer software products, modify/repair hardware, and resolve technical problems.  

     
    Essential Functions:

    •Responds to incoming service requests via telephone, email, self-service, instant messaging, and other contact methodologies in a timely manner.

    •Uses the prescribed workflow tool(s) to track 100% of all customer contacts, researches questions and issues and resolves each interaction in accordance to the IT Global Support Model and the specified Service Level Agreement (SLA)/ Operational Level Agreement (OLA).  Documents each contact with adequate details according to Company guidelines and Work Instructions.

    •Provides feedback to the IT Service Management group on ways to improve efficiencies for end user support.

    •Performs workstation operating system installs from a production core image.  Provides feedback to Workstation Engineers on issues observed with the core image.

    •Uses IT tools such as Remote Desktop Connection, Active Directory, etc. to troubleshoot and remediate issues.

    •Configures and troubleshoots VPN connections for internet connectivity.

    •Installs MS Office and other packaged software, and provides support.

    •Supports junior level support staff in providing technical services, and escalates problems to senior level support personnel, when appropriate, via proper escalation procedures.

    •Develops and expands writing and customer relationship skills, assists with content for the Knowledge Base, and regularly attends technical and communication training sessions.

    •Work on special projects on an as needed basis, including large scale deployments, facilities up fits, refreshes, and decommissioning, and other projects Supports the IT Operations group in the deployment of infrastructure components.
     

    Expires on 14 Apr 2019

    Posted By

    Miki Nagai (少しでも、ご興味お持ちの方はお気軽にご連絡ください。 事前に職務経歴書(英語版、日本語版でも可)を 表記のメールアドレスまでご送付いただけますとスムーズです。)

    Tel: 080-1118-4497

    nagai.m@peoplesearch.jobs

    Requirements

    Requirements:

    High School degree or equivalent plus moderate experience.  A.A./A.S. degree in Computer Science or related field preferred, or equivalent education and related experience.  A+ certification, Microsoft Certified Professional (MCP), and Help Desk Institute (HDI) Analyst or equivalent certification required.  MS Windows or equivalent certification preferred.  Intermediate experience with the following software:  Microsoft Windows Operating Systems (XP, Windows 7, etc.), MS Office (intermediate use of Word, PowerPoint, and Excel), Adobe (knowledge of converting documents, editing documents, etc.), possess an intermediate understanding of Active Directory (Security Groups, Resources, etc.), Cisco's Virtual Private Network client (remote access support necessary) along with token administration, MS Outlook (support of the email client). Advanced customer relationship skills, proficient verbal communication and listening skills, and proficient writing skills. Attention to detail, good organizational and administrative skills, and a team player.  Willing to take accountability for projects, problems, and issues, carrying through to resolution under supervision. Ability to interact with end users and IT staff from multiple departments to establish high standards of computing support. Ability to learn Company’s proprietary applications.  Ability to work under pressure, think logically, multi-task and juggle many issues at one time

  • 20 Dec 2018

    IT Specialist/妻沼工場

    Japan

    Permanent Position
    MSDは、グローバルヘルスケアリーダーMerck & Co., Inc., Kenilworth, N.J., U.S.A.の一員として、日本の皆さまに医療用医薬品やワクチンをお届けし、革新的なヘルスケア・ソリューションを提供しています。強固なパイプラインと世界140カ国以上で事業を展開するグローバルなネットワークを活かし、未だ満たされていない日本の医療ニーズに積極的に応えていきます。

    Job Description

    The IT Specialist is responsible for providing technical support in the field of IT and automation. Supports IT systems within Manufacturing Operations. Responsible for resolution of IT problems, implementation of IT changes and troubleshooting in compliance with SDLC, GMP, safety, and environmental regulations. 

    The IT specialist will also coordinate and manage the implementation and integration of global solutions and/or to propose remediation plan. Plan proactively to satisfy local requirements by assessing possible impact coming from the global deployments. Actively support an empowered team culture including interaction with manufacturing, quality and engineering groups.

    The IT Specialist should possess good IT knowledge combined with business acumen. The role will partner with Japan IT and Manufacturing teams and other cross-divisional teams to develop end-to-end process using methodological approach. This role is a change-agent to drive transformation and innovation practices.

    The IT specialist should cover Primary Activities / Responsibilities as listed follows within assigned area/scope.
    Primary Activities / Responsibilities:
    •Provide and share technical knowledge/advice to Manufacturing Operations on computerized/automation systems.
    •Act as a Business Analyst to drive business values and supports a continuous improvement framework within IT and the IPT, and works with Leads to identify and implement improvements
    •Maximizes production capacity through timely completion of planned maintenance activities and effectively resolving unplanned downtime and events
    •Coordinates IT System maintenance, including system backup, disaster recovery, and obsolescence activities, and ensures automation systems remain in a validated state
    •Demonstrate abilities to apply effective root cause analysis and troubleshooting techniques to support resolution of incidents, events, deviations, atypical investigations and fault reports related to IT and ensures all the resolution are effectively implemented within the agreed time frame to prevent recurrence.
    •Ensures timely resolution of identified IT issues and unplanned events identified in the daily walk-through
    •Supports annual IT System review process, including: data-gathering, analysis, preparing annual performance reports and ensures actions are completed on time and meet regulatory requirements 
    •Provides IT support for capital and other site projects and perform IT change controls to ensure that changes are raised and closed on time following the required quality standards. Manages Project Schedule to ensure that manufacturing is not impacted.
    •Achieves IT cost effectiveness and product cost reduction targets set in the Profit Plan, with particular emphasis on automation and waste reduction
    •Stay current with industry best practices and trends. Assist in the IT roadmaps for Japan. Collaborate with the capability architects to migrate Japan towards future state plans and improve Company’s enterprise architecture.


    Driving application of latest technologies such like IoT, Robotics Process Automation and Big Data for Production shop floor as for assistance of Advanced Manufacturing.

    Expires on 14 Apr 2019

    Posted By

    Miki Nagai (少しでも、ご興味お持ちの方はお気軽にご連絡ください。 事前に職務経歴書(英語版、日本語版でも可)を 表記のメールアドレスまでご送付いただけますとスムーズです。)

    Tel: 080-1118-4497

    nagai.m@peoplesearch.jobs

    Requirements

    Required Qualification:
    Bachelors or equivalent Certification

    Required Experience:
    3 to 5 years of IT technical experience in manufacturing organizations, preferably pharmaceutical manufacturing industry. Basic level of experience in IT Project Management. Basic level of experience in Automation area for manufacturing equipments deployment and operations. Also familiar with GMP, overall Pharmaceutical manufacturing process and Pharmaceutical operation area will be advantagous.

    Other Personal Attributes
    •Written and verbal communication skills, with fluency both in Japanese and in English
    •Strong interpersonal skills and communication skills at all levels of the organization (both technical and non-technical)
    •Being energetic, forward-looking, influential and having strong curiosity on diverse topics both technical and non-technical.

    Desired (Not require every items.)
    •Experience with health care or manufacturing, consulting or cross-industry exposure.
    •Experience in SCM area in pharma-industry,
    •Ability to work in a matrix environment
    •Experience with SAP, PAS-X and web services, and cloud based solutions
    •Experience with DCS, SCADA, PLC based solutions 
    •Experience with working a project under a virtual environment

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