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1 listing(s) available.
-
18 Jul 2024
Contact Center Technical Consultant (Genesys)
Singapore
Permanent PositionOur client, a Global MNC is looking a dynamic individual to join the team & oversee the delivery and administration of their cloud-based contact centre solutions (Genesys cloud)Job Description
- Oversee the integration of Contact Centre Software architect : from design, implementation, testing and support.
- Advise on the technical direction for advanced Contact Centre technologies.
- Work closely with stakeholders, recommend the suitable software architecture.
- Collaborate with cross-functional team to make sure the successful delivery of the CCaaS solution.
- Lead the migration to a CCaaS solution, ensure business needs is met.
Salary Range: SGD 9,000 - 10,500Expires on 18 Sep 2024Requirements
- Degree and above in Computer Science, Information Technology, or a related field
- Over 8 years of experience in Contact Centre solutions, specifically in Genesys.
- Relevant experience in Cloud enablement, API/Web Service integration.
- Hands-on development experience in Omnichannel orchestration
- Experience working in IT consulting with MNC environment is preferred
- Proficient in Agile Methodologies
Location : Central
Kindly indicate your current/last salary details and your notice periodInterested candidates kindly forward your CV to michelleyy.dai@peoplesearch.jobs (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
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