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  • 17 Oct 2018

    Branch Manager – Retail Banking

    Singapore

    Permanent Position
    A leading financial institution seeks intuitive, driven and energetic Branch Manager to be overall in charge for the branch. This role involves a lot of diversify skills required in the performance of the major activities to achieve the key results. The person also need to have the ability to evaluate customer requests which are contrary to business and legal guidelines, produce swift creative solutions & unstructured decisions and communicate these effectively to the customers in a usually stressed business environment.

    Job Description

    • Ensure that all staff in the branch are focused on the performance of business activities to achieve customer satisfaction, operational & compliance requirements and pre-determined business targets set by the Management.
    • Ensure that all operations are in strict compliance to internal policies & guidelines and external requirements so as to fulfil internal and external auditors’ expectations.
    • Ensure daily operations are controlled and carried out efficiently and effectively so as to meet tasks completeness and deadlines
    • To project a positive image and implement a service-driven business environment, provide unstructured solutions in the servicing of customers and put in place an efficient procedural system so as to achieve customer satisfaction.
    • Ensure that staff are managed to support business objectives.
    • Identify staff’s training needs & their potential and provide relevant training and development for them as well as participate in the training of staff so as to match their abilities and work skills to meet job requirements and advancements
    Expires on 11 Jan 2019

    Posted By

    Shirley Tan Siaw Chin (Reg No: R1658715)

    Tel: +65 6738 6228

    shirleytan@pplesearch.com

    Requirements

    • A degree or any banking and finance equivalent discipline
    • Minimum 5 years working in a managerial experience in retail banking
    • Sound knowledge of consumer banking products
    • Team player with strong leadership qualities as well as proven people management skills
    • Strong interpersonal, analytical, problem-solving, decision-making and negotiation skills

    Interested candidates kindly forward your CV to shirleytan@pplesearch.com or glennwong@pplesearch.com (Shirley Tan Siaw Chin, Reg No: R1658715 / Glenn Wong Sai How, Reg No: R1106685). You may email this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
     
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    EA License No: 16S8057

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