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Latest Jobs

3 listing(s) available.

  • 08 Jan 2020

    VP, Business Development - Employee Benefits

    Singapore

    Permanent Position
    A composite insurer is looking for a high energy and driven VP, Business Development to lead the new business team for the employee benefits business, where you will lead in the prospecting for new customers and pro-actively market our Employee Benefit Solutions to meet their needs via channel distributions; brokers, banks and direct corporate clients.

    Job Description

    • Manage a new business team and report to the Head of Employee Benefits, responsible for optimization of new business opportunities with the various channels;
    • Establish and maintain a strong business relationship with the Client Managers/Business Development Managers from Brokerage Firms and the Relationship Managers from the Bank for new business; as well as maintaining strong relationships with Direct Corporate Clients;
    • Lead and manage the services to new Direct Corporate Clients such as enquiries relating to group insurance products, terms and conditions; the solutions presented should follow the company business acceptance, risk management and underwriting principles; working with the actuarial, marketing and product as well as operation functions;
    • Coaching of the team members to achieve the desire level of Employee Benefits competences;
    • Undertake any other projects assigned from time to time such as products/services enhancements and market analysis.
    Expires on 07 Feb 2020

    Posted By

    Lin Wee (Reg No: R1878551)

    Tel: +65 6738 6228

    linwee@peoplesearch.jobs

    Requirements

    • Tertiary degree or diploma or equivalent industry qualifications;
    • Minimum 8-10 years working experience in sales and marketing in the Employee Benefits / Group Insurance;
    • Relevant experience in managing an Employee Benefits team will be an added advantage;
    • Possess M9, M5 & Health Insurance qualification;
    • Strong knowledge of Life and Health insurance products;

    Location: Central Singapore

    If the above speaks to you, we’d love to hear from you. Please send in your updated CV if you feel there is a strict fit with your experience and interest.
    Interested candidates kindly forward your CV to linwee@peoplesearch.jobs (Lin Wee, Reg No: R1878551) or glennwong@peoplesearch.jobs (Glenn Wong Sai How, Reg No: R1106685).
    You may email this great opportunity to someone who would be a great fit for the role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 06 Dec 2019

    Health & Wellness Programme Marketing Manager

    Singapore

    Permanent Position
    A first tier insurer is searching for a health & wellness professional skilled in Marketing, to manage their health & wellness programs, encouraging mass participation on the various platforms.

    Job Description

    • Take ownership of business-as-usual initiatives and to drive them.
    • Work closely with internal stakeholders to execute collaborative campaigns, create and drive customer acquisition strategies and continuous engagement of existing members on this platform.
    • Work closely with partners to drive and execute marketing campaigns.
    • Monitor and enhance program for prospecting and engagement.
    Expires on 20 Feb 2020

    Posted By

    Lin Wee (Reg No: R1878551)

    Tel: +65 6738 6228

    linwee@peoplesearch.jobs

    Requirements

    • Passionate about wellness space; and keen on helping communities and people meet their wellness goals of attaining better health and wellness through active engagement, content and effective support.
    • Some experience in mobile platforms and strong 360 marketing communications preferred.
    • Strong inter-personal and written communication skills and able to manage various different stakeholders on the ground to deliver objectives.
    • Able to work independently with minimal supervision.

    Location: Central Singapore

    If the above speaks to you, we’d love to hear from you. Please send in your updated CV if you feel there is a strict fit with your experience and interest.
    Interested candidates kindly forward your CV to linwee@peoplesearch.jobs (Lin Wee, Reg No: R1878551) or glennwong@peoplesearch.jobs (Glenn Wong Sai How, Reg No: R1106685).
    You may email this great opportunity to someone who would be a great fit for the role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 04 Dec 2019

    Customer Experience Head

    Singapore

    Permanent Position
    An insurer at the digital forefront is seeking a Customer Experience Head to oversee and play an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product development, channel services, sales and marketing, branding, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX; driving loyalty and revenues while reducing operating costs at the same time.

    Job Description

    As a member of the leadership team, the Customer Experience Head will play a significant role in driving superior customer experience, focused on aligning the business to form an outside-in perspective based on our customer insights, feedback, and analytics.

    KEY ACCOUNTABILITIES

    • Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
    • Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence,
    • Designs and develops best in class digital customer experiences across all technology driven interfaces.
    • Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
    • Manages customer communication touchpoints; e.g. service & customer information emails, app communications, Chatbot & LiveChat.
    Expires on 02 Feb 2020

    Posted By

    Lin Wee (Reg No: R1878551)

    Tel: +65 6738 6228

    linwee@peoplesearch.jobs

    Requirements

    QUALIFICATIONS / EXPERIENCE

    • Bachelor’s or master degree in business, marketing, communications, public relations or related field.
    • A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
    • Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
    • Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

    KNOWLEDGE & TECHNICAL SKILLS

    • Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans Experience managing Voice of Customer Programs
    • Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
    • Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.

    Location: Central Singapore

    If the above speaks to you, we’d love to hear from you. Please send in your updated CV if you feel there is a strict fit with your experience and interest.
    Interested candidates kindly forward your CV to linwee@peoplesearch.jobs (Lin Wee, Reg No: R1878551) or glennwong@peoplesearch.jobs (Glenn Wong Sai How, Reg No: R1106685).
    You may email this great opportunity to someone who would be a great fit for the role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

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