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Every day, our consultants work with thousands of candidates to help them find the right fit for their next role. Last year, we placed over 0 candidates into permanent roles.

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Latest Jobs

3 listing(s) available.

  • 10 Jan 2020

    Digital Strategy Leader

    Taiwan

    Permanent Position
    Well-known multinational entertainment and record label conglomerate made up of the most knowledgeable, passionate, and creative people in the music business. It is the mission of every member of our team around the world to create a nurturing environment for artists, songwriters, and fellow employees at every stage of their careers.

    Job Description

    Digital Marketing

    • Develop and overlook the digital marketing strategy to promote our music and distributed artist content.
    • Overlook the digital ecosystem in Taiwan (Including websites, social media, instant messengers, apps.)
    • Overlook digital advertising strategy to ensure best practices and most effective platforms are used.
    • Drive innovation and ensure that team members are adhering to best practices.


    Digital CRM and Audiences

    • Grow and refine CRM and audiences to a size that can affect market share.
    • Build and manage local database of music fans with advanced segmentation to unlock customer insights and drive the effective result. 
    • Create strategies for CRM and audiences, building engaged audiences and fan communities for different artists and music genres.
       
    Expires on 09 Feb 2020

    Posted By

    Porsha Chen

    Tel: 0961101665/ Line:porshachen_pstw

    porshachen@peoplesearch.jobs

    Requirements

    • Strong digital strategy and overall marketing insight
    • Well experienced in cross-team collaboration and communication
    • Experienced in driving user acquisition
    • Passionate in Music is a great plus
  • 04 Dec 2019

    Customer Experience Head

    Singapore

    Permanent Position
    An insurer at the digital forefront is seeking a Customer Experience Head to oversee and play an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product development, channel services, sales and marketing, branding, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX; driving loyalty and revenues while reducing operating costs at the same time.

    Job Description

    As a member of the leadership team, the Customer Experience Head will play a significant role in driving superior customer experience, focused on aligning the business to form an outside-in perspective based on our customer insights, feedback, and analytics.

    KEY ACCOUNTABILITIES

    • Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
    • Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence,
    • Designs and develops best in class digital customer experiences across all technology driven interfaces.
    • Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
    • Manages customer communication touchpoints; e.g. service & customer information emails, app communications, Chatbot & LiveChat.
    Expires on 02 Feb 2020

    Posted By

    Lin Wee (Reg No: R1878551)

    Tel: +65 6738 6228

    linwee@peoplesearch.jobs

    Requirements

    QUALIFICATIONS / EXPERIENCE

    • Bachelor’s or master degree in business, marketing, communications, public relations or related field.
    • A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
    • Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
    • Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

    KNOWLEDGE & TECHNICAL SKILLS

    • Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans Experience managing Voice of Customer Programs
    • Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
    • Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.

    Location: Central Singapore

    If the above speaks to you, we’d love to hear from you. Please send in your updated CV if you feel there is a strict fit with your experience and interest.
    Interested candidates kindly forward your CV to linwee@peoplesearch.jobs (Lin Wee, Reg No: R1878551) or glennwong@peoplesearch.jobs (Glenn Wong Sai How, Reg No: R1106685).
    You may email this great opportunity to someone who would be a great fit for the role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 25 Nov 2019

    AVP, Marketing Automation

    Singapore

    Permanent Position
    A 1st tier insurer is looking for a marketing automation expert to drive acquisitions and customer lifetime value through optimising digital channel capabilities.

    Job Description

    • Fine-tune and enhance the Operating Model for Marketing Automation platform.
    • Administers and governs the campaign execution rules (such as priorisation, contact matrix).
    • Supports and optimise EDM and SMS communications through the Marketing Automation platform.
    • Shares campaign success with the marketing campaign managers community to optimise campaign efficiency.
    Expires on 02 Feb 2020

    Posted By

    Lin Wee (Reg No: R1878551)

    Tel: 65113424

    linwee@peoplesearch.jobs

    Requirements

    • A Degree holder with 8 years of relevant experience in digital marketing or marketing automation.
    • Experience in digital marketing/integrated marketing.
    • Strong business acumen, good collaboration skills and an effective team player.

     

     

    If the above speaks to you, we’d love to hear from you. Please send in your updated CV if you feel there is a strict fit with your experience and interest.

    Interested candidates kindly forward your CV to linwee@peoplesearch.jobs (Lin Wee, Reg No: R1878551). You may email this great opportunity to someone who would be a great fit for the role.

     

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd | EA License No: 16S8057

     

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