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Latest Jobs
5 listing(s) available.
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22 Nov 2019
Customers Services Manager
Taiwan
Permanent Position新創產業 需要熟悉快銷品、電銷平台產業的人選一起加入，帶領團隊持續發展~Job Description
Supervise call center functions to maintain prompt, accurate and quality service and achieve higher customer satisfaction.
- Coordinate cross-departmental complaint handling in a timely manner to prevent from risk exposure and recover customer satisfaction
- Plan and deliver training needed for staffs to continuously improve their service quality and efficiency.
Expires on 22 Dec 2019Requirements
- University graduate or above
- Fluent in Mandarin and Taiwanese, Good commend of English.
- Good Interpersonal and problem solving skills, strong analytical and project management skills, ability to identify and implement process improvement
- Minimum 3-year working experience in customer service field, including 1-year people management experience
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15 Nov 2019
Supply Chain Specialist – 1 year contract
Singapore
Contract PositionOur client is looking for a talented Supply Chain Specialist a healthcare MNC environment. The successful candidate will play a fundamental role in order processing, order fulfillment for customers in the life science research, pharmaceutical, food & beverages and academics.Job Description
- Perform backorder and replenishment purchases through established systems and procedures
- Monitor backorder lines and actively work with vendors and order fulfilment team to reduce backorder lines.
- Create purchase order for external vendor and to work with vendor to ensure deliveries are made within the agreed timeline.
- Assist in performing inventory analysis to adjust inventory system settings in order to maintain optimum inventory levels.
- Assist in performing inventory replenishment planning by analysing historical sales and working with commercial team to understand customer demand forecast.
- Assist in reviewing incoming shipments for Controlled items & apply license/permit as necessary to facilitate inbound clearance.
Expires on 15 Dec 2019Posted By
Gilbert Ong Hong Ghee (Wang Hongyu) (Reg No: R1551302)Tel: +65 6738 6228
gilbertong@peoplesearch.jobsRequirements
- Diploma or Bachelor’s Degree in Life Sciences or related discipline
- 3 years of SAP experience is highly preferred
- Knowledge in Life Science/Diagnostics products is highly advantageous
- Ability to multi-task, prioritise, and manage time effectively
Location : Central
Kindly indicate your current/last salary details and your notice periodInterested candidates kindly forward your CV to gilbertong@peoplesearch.jobs (Gilbert Ong Hong Ghee (Wang Hongyu), Reg No: R1551302). Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057 -
07 Nov 2019
Supply Chain Executive
Malaysia
Permanent PositionOur client has been committed to deploy its industrial know-how, quality and logistics across all continents since its creation.The company is driven by passionate commercial and technical teams located in the heart of the markets. They manufacture and export a wide range of innovative products. They are looking for the right talent to assist in worldwide import and export of their products!Job Description
1. Shipping Arrangement & Customer Service
- Main point of contact between business development managers, customers and suppliers/ vendors
- To handle suppliers’ and customers’ enquiries with timely communications, order placements, shipping documents verification and all other customer services related areas and follow through on orders up to delivery to customers or to warehouse within targeted schedule
- Verification of importation documents from suppliers and preparation of exportation documents to customers, i.e. Certificate of Analysis, Bill of Lading, Packing List, Invoice, etc.
- Quotation request and pricing negotiation for transportation cost (sea/ land).
- Work closely with appointed forwarding agents for port custom clearance status and ensure on time delivery to customers
- Monitor performance and service level of appointed forwarding agents
- Ensure full shipping documents are compiled and submitted to forwarding agents in timely manner for the purpose of custom clearance
- Timely updates of shipment log file for delivery and transport tracking
- Assist business development managers to follow up customers’ complaint and claims status
2. Inventory and Warehouse Management
- Ensure warehouse have sufficient physical stock to cater for all open orders
- Sufficient safety stock level to cater for urgent and un-forecasted orders
- Monitor inventory holding level to avoid stock out or holding too much stock
- Obtain and review monthly inventory report
- Submit monthly inventory reconciliation report to Finance team for every month-end closing
- Work closely with appointed warehouse operator to ensure smooth importation and exportation processes of imported products
- Monitor performance and service level of appointed warehouse operator for customer value added services, i.e. rebagging/ relabeling operations
3. Procurement
- Work closely with international and local vendors for quotation request, pricing negotiation and supply chain related matters, i.e. cost of products, forwarding and transportation cost, shipment schedules, etc.
- Maintain good relationship with vendors towards win-win situation.
- Purchase products from manufacturers in Asia to be sold in local or other overseas markets
- Familiar with Incoterms 2010.
Expires on 07 Dec 2019Requirements
- Diploma/ Bachelor’s Degree in Business with Logistics and Supply Chain Management, or equivalent
- Minimum 3 years of working experience in related field
- Experience working in trading/ distributor environment is added advantage
- Familiar with warehouse/ order management and logistics workflow
- Required language(s): Chinese (Mandarin), English, Bahasa
- Proficient in using Microsoft Office software
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09 Oct 2019
Logistic Manager/ Operation Manager
Taiwan
Permanent PositionIndustry: Home appliance/ Food / RetailJob Description
- Accountable for the team’s budget and P&L
- Drive and take the lead to plan, propose initiatives or suggestions for work improvement projects
- Improve management system and performance of maintenance
- Work proactively and closely with related business stakeholders to meet the customers’ expectation, manage project implementation and execution to achieve objectives of profit growth and ensure KPI met
- Lead demand forecasting and manage total company sales outlook. Consolidate team planners forecast inputs and provide guidelines, action plans to improve forecast accuracy
Expires on 22 Dec 2019Requirements
- At least 7 years of operations experience in contract logistics / distribution center with vertical background of cosmetics/ beauty products / home applicance
- Analytical and strategic thinking
- Proficiency on WMS and Microsoft Office
- Package around: 800,000~1,800,000 (by experience )
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24 Sep 2019
Supply Chain Manager
Singapore
Permanent PositionOur client offers the range of products and services for life science research, pharmaceutical, food & beverages and academics.Job Description
Demand Planning
- Collaborates with cross-functional stakeholders to deliver an accurate, robust and timely
- 18-month rolling sales forecast taking into consideration of new launches, product promotions, marketing, sales and phase-in/out plans
- Ensures demand planning software tool is correctly configured, updated, maintained, accurate and available for use by key users and top management for decision making
- Prepares consensual demand plan in accordance with the Asia and activities
- Performs data cleansing on historical data
- Generates statistical forecast to be used as baseline forecast
- Conducts Marketing Intelligence gathering session to gather collaborative input from
Sales & Marketing
- Prepares data and reports to support the Demand Review & Financial Gap-Fill
- Meeting packages and thereafter send to the meeting packages to the participants of these two meetings
- Drives the Demand Review and Financial Gap-Fill review
- Ensures that significant within-the-month forecast changes are communicated
- Conducts Root Cause Analysis for forecast failure and identify corrective actions
- Implements Best Practices as part of continuous improvement
Supply Planning
- Produces robust business replenishment supply plans to support sales forecasts, which satisfy customer service objectives whilst minimizing inventory-carrying costs
- Builds high quality relationships with suppliers and customer service to fully understand the whole supply chain allowing an improvement in customer service and end-to-end inventory optimization
- Identifies key demand / supply imbalance, evaluates options and proposes solutions
- Optimizes stock holding levels within the total supply chain through a detailed understanding of the key planning parameters and end-to-end process (lead times, MOQ/EOQ, supply reliability, demand variability, service objectives etc.) and in line with Working Capital targets
- Works closely with suppliers, freight forwarders, 3PL vendors and regulatory function to ensure timely shipment and delivery of supplies for sales and exceeds customer service level target
- Responsible for the issuance and transmittal of Approved Purchase Order and coordination with suppliers for timely supply replenishment
Sales & Operations Planning (S&OP)
- Drives the local Sales & Operations Planning (S&OP) process by working across internal and external functional areas to assure that demand, supply and financial plans are aligned and that proper communication regarding significant current/potential supply performance problems (schedule unfeasibility or non-adherence, material or capacity imbalances, excess/shortage inventory, etc.) are communicated to the appropriate stakeholders in a timely manner for mitigation consensus
- Implements Best Practices as part of continuous improvement
Warehousing & Distribution (W&D) Logistics Provider Management
- Manages the W&D Contract Logistics provider to ensure that warehousing & distribution services are provided to support the business as per contract. Chairs monthly operational and KPI review to drive continuous improvements and manage spending of W&D
- Liaises with the provider with regards to annual stock take, cycle count and disposal of write off stocks
Vendor Management
- Manages the freight-forwarders, contract manufacturing supplier(s) and other external vendors to support the business as per contract.
- Negotiates with the vendors on pricing, delivery and other contract terms in order to obtain the best price and products/services in accordance to requirements
- Manages the value-add services and activities including costs management, liaising with vendors and W&D logistics provider on stock movements when necessary
New Product Introduction (NPI)
- Ensures new products are in the demand plan with the appropriate lead-time
- Works closely with Rollout function to ensure timely launches according to project plan
- Liaises with Marketing, Regulatory and other stakeholders to ensure all requirements are coordinated for pack introductions/changes
- Works with the production suppliers or customer service to ensure that the optimal acceptable MOQ, shipment mode, lead time, correct unit costs are in place
- Manages stock level for new products launch and discontinuations – phase ins/phase outs
- Conducts post-mortem for every NPI and documents lessons learnt to avoid recurrences
Distributor Order Fulfillment and Processing
- Responsible for the accurate and timely order and debit processing and invoicing of the distributor
Cost Reduction
- Continually monitors and evaluates overall supply chain costs spend against Operating
- Plan (OP). Take immediate corrective actions when necessary to rein in costs overrun
- Continually identifies cost reduction opportunities and recommend realistic time-bound actionable initiatives to materialize the opportunities and drive the implementation of the initiatives
Continuous Process Improvement
- Supports the ongoing process to identify the strengths and weaknesses of current work flow and processes and continually looks for opportunities to streamline and improve on an operational level to enhance internal/external customer relationship and business excellence
- Reviews and renews contracts as needed to address business requirements to allow for improved operations, reduced costs and simplified administration
Expires on 05 Dec 2019Posted By
Gilbert Ong Hong Ghee (Wang Hongyu) (Reg No: R1551302)Tel: +65 6738 6228
gilbertong@peoplesearch.jobsRequirements
- At least 5 years of relevant operational working experience. Broad supply chain background in a pharmaceutical or consumer goods environment preferred
- Minimum of a Bachelor's degree in supply chain, engineering, mathematics, operations management or business management required
- Active participant in a formal Sales & Operations Planning process
- APICS / CPIM or equivalent supply chain professional certification
- Strong numerate analytics, problem solving and negotiation skills
- Ability to plan and prioritize own workload and effectively make decisions
- Possesses costs management and reduction culture mentality
- Sound knowledge of SAP ERP system is an added advantage
- Functional knowledge / exposure of warehousing, freight-forwarding, local customs and international shipping
Location : West
Kindly indicate your current/last salary details and your notice periodInterested candidates kindly forward your CV to gilbertong@peoplesearch.jobs (Gilbert Ong Hong Ghee (Wang Hongyu), Reg No: R1551302). Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057