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  • 29 Aug 2022

    Director, Shared Banking Services (Operations)

    Hong Kong SAR

    Permanent Position
    Our client is a leading full licensed bank. They are currently looking for a high calibre Senior Management, Shared Banking Services - Operations to join their expanding operation in Hong Kong

    Job Description


    • Excellent career exposure
    • Friendly and dynamic work environment



    • Supervise operations teams supporting Reporting, Payment Services, as well as Settlement and Reconciliation
    • Ensure smooth and efficient day-to-day operations and the delivery of committed service level targets
    • Manage and develop team members in delivering their responsibilities and objective targets
    • Provide guidance to team members and ensure the compliance with internal rules, policies of the Bank and regulatory requirement by HKMA
    • Promote and encourage open and positive communication amongst all levels of members
    • Stay close with business developments and actively participate in service journey and system solution design, operational procedure development and capacity planning
    • Identify, report, coordinate and resolve problems in day-to-day operations and project implementation
    • Propose and implement operations optimization and streamlining initiatives to improve operations efficiency and control effectiveness
    • Support Department Head in governance activities
    • Escalate exceptional / outstanding / suspicious transactions to Department Head and other relevant parties for necessary action
    • Assist in ad hoc projects and tasks as required
    Expires on 31 Dec 2022

    Posted By

    Cay Li

    Tel: 6377 1286



    • Minimum 10 years’ working experience in Financial Industry, at least 5 years at managerial role
    • Substantial domain knowledge and exposure in at least two areas among the four teams to lead.
    • University degree in Banking, Business Administration, Finance or a related discipline preferable
    • Conversant with Hong Kong regulatory requirements
    • Excellent verbal and written communication skills in both English and Chinese, preferably fluent in Mandarin speaking.
    • Proficient in PC applications
    • Proven leadership and people management capabilities
    • Strong sense of ownership. Self-motivated and able to work under pressure and uncertainty.
    • Data-driven and critical-thinking.
    • Excellent inter-personal and influential skill
    • Risk awareness and established experience in operational risk management.
    • Persistence in problem-solving



    Interested applicants please contact me at 6377 1286 or send your resume to Cay Li:


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