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• 29 Jan 2019

  General Manager

  Malaysia

  Permanent Position

  Our MNC client is looking for a General Manager to be responsible for all aspects of Supply Chain Management; efficient running and optimization of the logistics operations to fully support retail operations, to maximise profitability and customer satisfaction through effective and efficient leadership and management.
  Job Description

  •  
  • Lead, mentor and manage Supply Chain team.
  • Lead, train and develop country management teams to establish World Class Supply chain management across the region.
  • Ensure close alignment between business strategy and supply chain priorities.
  • Develop the product fulfillment processes and procedures in line with the aim of improving service levels (having the right product, in the right time, every time).
  • Develop and manage supply chain business plan in close coordination with internal as well as external stakeholders (suppliers and logistics partners).
  • Manage 3rd Party Logistics provider to ensure smooth operations. Responsible for managing 3rd Party Logistics provider, review their processes and ensure that they meet the agreed service levels.
  • Optimise balance between merchandise availability and inventory holdings within budget and forecasts, improve and control inventory levels with the aim of reducing working capital as well as obsolescence.
  • Improve stock turns and speed to market.
  • Effectively manage supply chain partners, including but not limited to transport providers.
  • Ensure Supply Chain complies with all internal and external rules and regulations.
  • Efficiency – monitor, improve, and optimize cost of deliveries, stock accuracy, and head-count (warehouse staff & customer service staff).
  • Monitor and continuously improve Supply Chain performance through ongoing measurements and reporting to senior management.
  • Providing leadership and mentorship for the Warehouse & Logistics Managers in the following areas:
  • Demand and Supply Planning
    • Liaise with Buyers and Suppliers to ensure right levels of inventory holding at all points in the Supply Chain.
    • Analyse product flow patterns for locally sourced and imported merchandise to constantly improve customer service.
    • Prepare replenishment orders for specific product range as agreed with the buying teams.
    • Monitor and report on supplier performance.
    • Liaise with branch managers to minimise outstanding orders and ensure systems integrity (relative to outstanding orders).
    • Manage return goods to suppliers.
    • Liaise with buyers to clear aged and discontinued ranges within budgets.
  • Delivery Management
    • Negotiate contracts with transport providers.
    • Ensure full compliance with internal and external regulations.
    • Monitor transport provider performance.
    • Monitor utilization of delivery capacity.
  • Warehouse Management
    • Optimise utilization of warehouse space.
    • Drive efficient and effective warehouse operations.
    • Manage receipt of incoming deliveries from suppliers.
    • Put-Away, picking, and staging.
    • Loading of customer and branch deliveries.
    • Ensure proper support documentation and systems update.
  • Quality Management
    • Lead and support the Quality Control team with respect to Suppliers Audit; Quality/Technical issues resolution.
    • Design, implement and continually evaluate quality control programs and procedures to ensure the maintenance of quality & safety in products.
  • Logistics Management
    • Improve customer delivery reliability.
    • Manage customer installations.
    • Implement and manage revenue stream for delivery and installation charges.
    • Effective management of stock transfers between locations.
  • Performance Management
    • Maintain and continuously enhance Supply Chain scorecard.
    • Regularly report to Senior Management on supply chain performance.

   

  Expires on 28 Feb 2019

  Posted By

  Shin Yi Tan

  Tel: 016-662 1698

  shinyi@pplefirst.com

  apply now

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  Requirements

  • Minimum a higher Diploma Holder, preferably Degree holder.
  • Minimum 10 years experience from Retail (or FMCG) Supply Chain Management.
  • Strong result orientation with focus on achieving performance goals.
  • Ability to operate effectively at strategic as well as operational levels.
  • Comfortable working under pressure.
  • Analytical with strong decision making skills.
  • Excellent people management/leadership skills.