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  • 29 Jan 2019

    General Manager


    Permanent Position
    Our MNC client is looking for a General Manager to be responsible for all aspects of Supply Chain Management; efficient running and optimization of the logistics operations to fully support retail operations, to maximise profitability and customer satisfaction through effective and efficient leadership and management.

    Job Description

    • Lead, mentor and manage Supply Chain team.
    • Lead, train and develop country management teams to establish World Class Supply chain management across the region.
    • Ensure close alignment between business strategy and supply chain priorities.
    • Develop the product fulfillment processes and procedures in line with the aim of improving service levels (having the right product, in the right time, every time).
    • Develop and manage supply chain business plan in close coordination with internal as well as external stakeholders (suppliers and logistics partners).
    • Manage 3rd Party Logistics provider to ensure smooth operations. Responsible for managing 3rd Party Logistics provider, review their processes and ensure that they meet the agreed service levels.
    • Optimise balance between merchandise availability and inventory holdings within budget and forecasts, improve and control inventory levels with the aim of reducing working capital as well as obsolescence.
    • Improve stock turns and speed to market.
    • Effectively manage supply chain partners, including but not limited to transport providers.
    • Ensure Supply Chain complies with all internal and external rules and regulations.
    • Efficiency – monitor, improve, and optimize cost of deliveries, stock accuracy, and head-count (warehouse staff & customer service staff).
    • Monitor and continuously improve Supply Chain performance through ongoing measurements and reporting to senior management.
    • Providing leadership and mentorship for the Warehouse & Logistics Managers in the following areas:
    • Demand and Supply Planning
      • Liaise with Buyers and Suppliers to ensure right levels of inventory holding at all points in the Supply Chain.
      • Analyse product flow patterns for locally sourced and imported merchandise to constantly improve customer service.
      • Prepare replenishment orders for specific product range as agreed with the buying teams.
      • Monitor and report on supplier performance.
      • Liaise with branch managers to minimise outstanding orders and ensure systems integrity (relative to outstanding orders).
      • Manage return goods to suppliers.
      • Liaise with buyers to clear aged and discontinued ranges within budgets.
    • Delivery Management
      • Negotiate contracts with transport providers.
      • Ensure full compliance with internal and external regulations.
      • Monitor transport provider performance.
      • Monitor utilization of delivery capacity.
    • Warehouse Management
      • Optimise utilization of warehouse space.
      • Drive efficient and effective warehouse operations.
      • Manage receipt of incoming deliveries from suppliers.
      • Put-Away, picking, and staging.
      • Loading of customer and branch deliveries.
      • Ensure proper support documentation and systems update.
    • Quality Management
      • Lead and support the Quality Control team with respect to Suppliers Audit; Quality/Technical issues resolution.
      • Design, implement and continually evaluate quality control programs and procedures to ensure the maintenance of quality & safety in products.
    • Logistics Management
      • Improve customer delivery reliability.
      • Manage customer installations.
      • Implement and manage revenue stream for delivery and installation charges.
      • Effective management of stock transfers between locations.
    • Performance Management
      • Maintain and continuously enhance Supply Chain scorecard.
      • Regularly report to Senior Management on supply chain performance.


    Expires on 28 Feb 2019

    Posted By

    Shin Yi Tan

    Tel: 016-662 1698


    • Minimum a higher Diploma Holder, preferably Degree holder.
    • Minimum 10 years experience from Retail (or FMCG) Supply Chain Management.
    • Strong result orientation with focus on achieving performance goals.
    • Ability to operate effectively at strategic as well as operational levels.
    • Comfortable working under pressure.
    • Analytical with strong decision making skills.
    • Excellent people management/leadership skills.

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