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4 listing(s) available.

  • 24 Feb 2021

    Regional Service Manager SEA + TW

    Singapore

    Permanent Position
    Our client is from a global life science organization which specializes in the diagnostics portfolio. They are looking at candidates who have been in the medical devices/life science industry with good servicing experience across the region.

    Job Description

    Strategy & business

    • Define the service strategy in conjunction with Service Director and GM , improve customer satisfaction, drive service profitability and support growth of business
    • Translates strategies into actionable tactics
    • Achieve revenue utilization targets as well as Service KPI’s set up annually
    • Lead and drive a culture of strong customer focus and change across the region
    • Actively contribute to service improvements projects in APAC
    • Drive both top-line and bottom-line with commercial programs and efficient service structure + processes
    • Support & lead a culture of ongoing development and high performance across all areas and levels in South East Asia region
    • Develop and implement action plans for direct reports through periodic face to face meetings (minimum: twice per quarter) and travelling with Field Service Engineers
    • Plan and conduct Monthly Service Meetings with clear objectives
    • Active Participation in monthly/quarterly APAC Service Meetings via con-call / WebEx / Face to Face
    • Well-versed of working knowledge on diagnostics products, customer applications and key customer needs; monitor trends and track competitor activity; feedback into Commercial and Marketing organization
    • Maintain relationship with key customers and influencers at major institutions

    People Management

    • Manage, coach, mentor and support a team of Field Service Engineers and Technical support center associates
    • Engage and lead the team to exceed individual quarterly and annual sales quota and strategic and service objectives.
    • Lead all engagement activity for the team.
    • Develop, maintain and implement development plans for all direct reports
    • Ensure all people related activity is completed for the team
    • Recruit, develop and train your team with clearly communicated service and overall performance standards
    • Establish Standards of Performance for direct reports and set expectations on completion of responsibilities and duties
    • Ongoing focus on associate and team engagement in support of ‘Best Team Wins’

     

    Expires on 26 Mar 2021

    Posted By

    Ong Hong Ghee, Gilbert (Wang Hongyu) (Reg No: R1551302)

    Tel: +65 6738 6228

    gilbertong@peoplesearch.jobs

    Requirements

    Required Education, Experience, Skills

    • Minimum of 6-10 years of experience with Associates degree (or equivalent)
    • 3 years of related industry with managerial experience preferred

    Experience/Skills

    • Bachelor’s Degree in Electronics/ Mechatronics /Biomedical Engineering preferred
    • Associates Degree minimum (or equivalent)

    Location : West
    Kindly indicate your current/last salary details and your notice period

    Interested candidates kindly forward your CV to gilbertong@peoplesearch.jobs (Ong Hong Ghee, Gilbert (Wang Hongyu), Reg No: R1551302). Feel free to forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 24 Feb 2021

    Customer Service Assistant Manager

    Singapore

    Permanent Position
    A multinational Life Science company is looking for a Customer Service Assistant Manager

    Job Description

    • Responsible for the end to end Order Fulfilment activities including customer enquiries, issues and returns.
    • Capable of handling both external customers and internal stakeholders
    • Manage orders, shipments, ensure timely delivery and accurately according to the SLA.
    • Ensure compliance and best practices across the group and support the organization’s ongoing operations.
    • Proactively review, identify, and drive process improvements to ensure efficiency
    Expires on 26 Mar 2021

    Posted By

    Amanda Chng Yu Ying (Reg No: R2092798)

    Tel: +65 6738 6228

    amandayy.chng@peoplesearch.jobs

    Requirements

    • Minimum of a Bachelor’s Degree in Supply Chain, Business or related field is required
    • Minimum 5 years of experience in order fulfilment, customer service and logistics are required
    • Strong awareness to Compliance matters and adherence
    • SAP knowledge

    Location : West
    Kindly indicate your current/last salary details and your notice period

    If the above speaks to you, we’d love to hear from you. Please send in your updated CV to amandayy.chng@peoplesearch.jobs (Amanda Chng Yu Ying, Reg No: R2092798) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 09 Feb 2021

    COVID-19 Senior Medical Technologist (1 + 1 year contract)

    Singapore

    Contract Position
    COVID-19 Senior Medical Technologist (1 + 1 year contract) Contribute towards Singapore’s fight against Covid-19. Multiple vacancies x5

    Job Description

    • Ensure the tests is performed with accuracy, timeliness and safety;
    • Responsible for the day-to-day management of the Laboratory
    • Ensure all equipment are regularly checked for accuracy, are calibrated and maintained according to the required schedule.
    • Keep track of all laboratory equipment and materials, ensure the proper handling, storage and disposal of hazardous materials.
    • Supervise and train laboratory technicians (Lab testers).
    • Make risk assessments for the laboratory and ensure that the company's Health & Safety policy is adhered to.
    Expires on 11 Mar 2021

    Posted By

    Jasmine Tay Shi Hui (Reg No: R1875362)

    Tel: +65 9088 6161

    jasminetay@peoplesearch.jobs

    Requirements

    • PhD/Master/Bachelor in Medicine, Pharmaceutical Science or Biomedical (or equivalent) diplomas or degrees, with >5 years’ experience
    • Relevant working experience in a clinical laboratory.
    • Experience with Polymerase Chain Reaction (PCR) will be highly advantageous.
    • Willing to work rotating shift hours.
    • 5 Contract positions available

     
    To apply, kindly send your resume to jasminetay@peoplesearch.jobs OR wa.me/6590886161
    Location: Multiple locations

    Interested candidates kindly forward your CV to jasminetay@peoplesearch.jobs (Jasmine Tay Shi Hui, Reg No: R1875362). Feel free to forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057 

  • 09 Feb 2021

    Head of QA RA

    Singapore

    Permanent Position
    Our client is a leading life science company for consumables and equipment products within academic and commercial research laboratories

    Job Description

    Quality Management

    • Responsible for implementing and maintaining the effectiveness of the quality management system according to ISO 9001, 17025.
    • Being the responsible for the Quality Department Proactively provides leadership in Quality System definition and deployment with focus on prevention, continuous improvement programs, and customer satisfaction.
    • Provide quality and process related training.
    • Conduct Internal Audits as well as external Audits, e.g. at suppliers, distributors.
    • Establish and monitor KPI performance including data collection and providing reports to the management.

    Regulatory Affairs

    • Evaluate national requirements.
    • Compile, prepare, review and submit regulatory submissions to authorities in cooperation
    • Monitor validity of licenses, registrations and listings and renew in time.
    • Anticipate regulatory obstacles and emerging issues throughout the product lifecycle.
    • Support/consult local organizations
    Expires on 11 Mar 2021

    Posted By

    Ong Hong Ghee, Gilbert (Wang Hongyu) (Reg No: R1551302)

    Tel: +65 6738 6228

    gilbertong@peoplesearch.jobs

    Requirements

    • Masters or Bachelor’s Degree in Science or related discipline.
    • Deep knowledge in Q-Systems ISO 9001, 17025.
    • Deep knowledge in Regulatory Submission processes within APAC Region.
    • At least 10 years of experience in the Life Science or Medical Device industry.
    • Experience in cross functional working in a matrix organization.
    • Understanding the market and customer needs is mandatory to provide efficient solutions.
    • Be the key stakeholders for both internal and external customer focus is needed to ensure pragmatic and smooth Quality Management and Regulatory Affairs solutions

    Location : Home Based
    Kindly indicate your current/last salary details and your notice period

    Interested candidates kindly forward your CV to gilbertong@peoplesearch.jobs (Ong Hong Ghee, Gilbert (Wang Hongyu), Reg No: R1551302). Feel free to forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

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