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4 listing(s) available.
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24 Feb 2021
Regional Service Manager SEA + TW
Singapore
Permanent PositionOur client is from a global life science organization which specializes in the diagnostics portfolio. They are looking at candidates who have been in the medical devices/life science industry with good servicing experience across the region.Job Description
Strategy & business
- Define the service strategy in conjunction with Service Director and GM , improve customer satisfaction, drive service profitability and support growth of business
- Translates strategies into actionable tactics
- Achieve revenue utilization targets as well as Service KPI’s set up annually
- Lead and drive a culture of strong customer focus and change across the region
- Actively contribute to service improvements projects in APAC
- Drive both top-line and bottom-line with commercial programs and efficient service structure + processes
- Support & lead a culture of ongoing development and high performance across all areas and levels in South East Asia region
- Develop and implement action plans for direct reports through periodic face to face meetings (minimum: twice per quarter) and travelling with Field Service Engineers
- Plan and conduct Monthly Service Meetings with clear objectives
- Active Participation in monthly/quarterly APAC Service Meetings via con-call / WebEx / Face to Face
- Well-versed of working knowledge on diagnostics products, customer applications and key customer needs; monitor trends and track competitor activity; feedback into Commercial and Marketing organization
- Maintain relationship with key customers and influencers at major institutions
People Management
- Manage, coach, mentor and support a team of Field Service Engineers and Technical support center associates
- Engage and lead the team to exceed individual quarterly and annual sales quota and strategic and service objectives.
- Lead all engagement activity for the team.
- Develop, maintain and implement development plans for all direct reports
- Ensure all people related activity is completed for the team
- Recruit, develop and train your team with clearly communicated service and overall performance standards
- Establish Standards of Performance for direct reports and set expectations on completion of responsibilities and duties
- Ongoing focus on associate and team engagement in support of ‘Best Team Wins’
Expires on 26 Mar 2021Posted By
Ong Hong Ghee, Gilbert (Wang Hongyu) (Reg No: R1551302)Tel: +65 6738 6228
gilbertong@peoplesearch.jobsRequirements
Required Education, Experience, Skills
- Minimum of 6-10 years of experience with Associates degree (or equivalent)
- 3 years of related industry with managerial experience preferred
Experience/Skills
- Bachelor’s Degree in Electronics/ Mechatronics /Biomedical Engineering preferred
- Associates Degree minimum (or equivalent)
Location : West
Kindly indicate your current/last salary details and your notice periodInterested candidates kindly forward your CV to gilbertong@peoplesearch.jobs (Ong Hong Ghee, Gilbert (Wang Hongyu), Reg No: R1551302). Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057 -
24 Feb 2021
Customer Service Assistant Manager
Singapore
Permanent PositionA multinational Life Science company is looking for a Customer Service Assistant ManagerJob Description
- Responsible for the end to end Order Fulfilment activities including customer enquiries, issues and returns.
- Capable of handling both external customers and internal stakeholders
- Manage orders, shipments, ensure timely delivery and accurately according to the SLA.
- Ensure compliance and best practices across the group and support the organization’s ongoing operations.
- Proactively review, identify, and drive process improvements to ensure efficiency
Expires on 26 Mar 2021Requirements
- Minimum of a Bachelor’s Degree in Supply Chain, Business or related field is required
- Minimum 5 years of experience in order fulfilment, customer service and logistics are required
- Strong awareness to Compliance matters and adherence
- SAP knowledge
Location : West
Kindly indicate your current/last salary details and your notice periodIf the above speaks to you, we’d love to hear from you. Please send in your updated CV to amandayy.chng@peoplesearch.jobs (Amanda Chng Yu Ying, Reg No: R2092798) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057 -
09 Feb 2021
COVID-19 Senior Medical Technologist (1 + 1 year contract)
Singapore
Contract PositionCOVID-19 Senior Medical Technologist (1 + 1 year contract) Contribute towards Singapore’s fight against Covid-19. Multiple vacancies x5Job Description
- Ensure the tests is performed with accuracy, timeliness and safety;
- Responsible for the day-to-day management of the Laboratory
- Ensure all equipment are regularly checked for accuracy, are calibrated and maintained according to the required schedule.
- Keep track of all laboratory equipment and materials, ensure the proper handling, storage and disposal of hazardous materials.
- Supervise and train laboratory technicians (Lab testers).
- Make risk assessments for the laboratory and ensure that the company's Health & Safety policy is adhered to.
Expires on 11 Mar 2021Requirements
- PhD/Master/Bachelor in Medicine, Pharmaceutical Science or Biomedical (or equivalent) diplomas or degrees, with >5 years’ experience
- Relevant working experience in a clinical laboratory.
- Experience with Polymerase Chain Reaction (PCR) will be highly advantageous.
- Willing to work rotating shift hours.
- 5 Contract positions available
To apply, kindly send your resume to jasminetay@peoplesearch.jobs OR wa.me/6590886161
Location: Multiple locationsInterested candidates kindly forward your CV to jasminetay@peoplesearch.jobs (Jasmine Tay Shi Hui, Reg No: R1875362). Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057 -
09 Feb 2021
Head of QA RA
Singapore
Permanent PositionOur client is a leading life science company for consumables and equipment products within academic and commercial research laboratoriesJob Description
Quality Management
- Responsible for implementing and maintaining the effectiveness of the quality management system according to ISO 9001, 17025.
- Being the responsible for the Quality Department Proactively provides leadership in Quality System definition and deployment with focus on prevention, continuous improvement programs, and customer satisfaction.
- Provide quality and process related training.
- Conduct Internal Audits as well as external Audits, e.g. at suppliers, distributors.
- Establish and monitor KPI performance including data collection and providing reports to the management.
Regulatory Affairs
- Evaluate national requirements.
- Compile, prepare, review and submit regulatory submissions to authorities in cooperation
- Monitor validity of licenses, registrations and listings and renew in time.
- Anticipate regulatory obstacles and emerging issues throughout the product lifecycle.
- Support/consult local organizations
Expires on 11 Mar 2021Posted By
Ong Hong Ghee, Gilbert (Wang Hongyu) (Reg No: R1551302)Tel: +65 6738 6228
gilbertong@peoplesearch.jobsRequirements
- Masters or Bachelor’s Degree in Science or related discipline.
- Deep knowledge in Q-Systems ISO 9001, 17025.
- Deep knowledge in Regulatory Submission processes within APAC Region.
- At least 10 years of experience in the Life Science or Medical Device industry.
- Experience in cross functional working in a matrix organization.
- Understanding the market and customer needs is mandatory to provide efficient solutions.
- Be the key stakeholders for both internal and external customer focus is needed to ensure pragmatic and smooth Quality Management and Regulatory Affairs solutions
Location : Home Based
Kindly indicate your current/last salary details and your notice periodInterested candidates kindly forward your CV to gilbertong@peoplesearch.jobs (Ong Hong Ghee, Gilbert (Wang Hongyu), Reg No: R1551302). Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057