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• 12 Apr 2024

  Branch Manager (Central)

  Taiwan Region

  Permanent Position

  Well established Automation Solution Provider/ Multinational Corporation
  Job Description

  • Manages all Service Sales and Field activities
  • Handles customer enquiries and resolves complaints. Promotes and maintains cordial customer relationship.
  • Establishes and maintains good working relationship with architect, owner, consultant, building management, etc… to enhance product and service.
  • Keeps abreast of the development of new Mod/T products/packages and relates them to the needs of present and prospective clients.
  • Ensures all Service Sales and Field activities comply with Company's Quality System, Company’s EHS System, WWJSSS and related ISO standard.
  • Liaises closely with other Branches/Sections/Departments/Zones to ensure smooth running of day-to-day operating activities.
  • Sets up market surveillance and research to capture market intelligences. Identify possible M & A pipelines, negotiate for MOU and direct Due Diligence if applicable. 
  • Develops Sales and Field strategies, forecast and action plans meeting Company’s objectives.
  • Maintains, evaluates, and reviews Service field operations to ensure handover, routine maintenance, general repair, and equipment modernization & adjusting are carried out efficiently and meeting customer requirements and Company Standard.
  • Ensues a safe working environment by conducting site inspections and by enforcing through line management safety disciplines according to Company requirements and government regulations.
  • Keeps abreast of code and regulation, and of technological development and disseminates the knowledge to the staff concerned through training and development.
  • Carries out performance connections / appraisals of subordinates and develops plans for career development for potential staff.
  • Drives “speak up” culture and encourages line departments and subcontractors to report near miss cases, safety hazards, SWAs and safety suggestions.
  • Follows Managing Director’s instruction and direction for required project support.
  • Implements Environmental, Health and Safety policy, action programs, WWJSSS, eliminate all unsafe practices. Coordinate and ensue that EH&S regulations and precautions are being enforced by subordinates.
  • Creates and fosters a culture of business practices, instil an awareness of and commitment to the Code of Ethics and performs responsibilities in compliance with the Code.
  • Be a role model to comply with the “Leader’s behaviour Guidelines”. Creates and fosters a collaborative, inclusive and respectful environment.

  Expires on 12 Jun 2024

  Posted By

  Diane Chu (https://www.linkedin.com/in/diane-chu-44a06220/)

  Tel: +886 961101536

  yifei@peoplesearch.jobs

  apply now

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  Requirements

  • Undergraduate Degree or equivalent
  • Experience in lift industry of not less than 8 years
  • Sound knowledge of both NE & Service operations
  • Commercial marketing experience
  • Experience in management skill