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12 Jan 2021
Head of Telesales Strategy and Portfolio Management
SingaporePermanent PositionOur Client is a leading composite insurer looking for a Head of Telesales Strategy and Portfolio Management to lead a team in the call center. You will need to design and set up the teleservice channel, lead and manage the strategic direction and inspire the team to achieve sales target through upsell/cross-sell via the outbound channel. This role will be reporting to the Managing Director.
Expires on 11 Feb 2021
- Design and set-up the teleservice channel, including establishing the contract and career path for this new portfolio
- Responsible for the strategic planning process of setting up the portfolio team, with core focus on teleservice
- Work with other digital team to run campaigns and to propose other possible channels to create sales stream through this customer base
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights any potential concerns /risks and proactively shares best risk management practices.
Posted ByShirley Tan Siaw Chin (Reg No: R1658715)
Tel: +65 6738 email@example.com
- A good Business degree with Professional finance/ insurance qualifications
- Relevant work experience in the insurance industry of at least 10-15 years
- Past experience in call centre/ telesales would be an added advantage
- Good strategic planning and analytical skills
- Strong project management and organisational skills
- High level of integrity, takes accountability of work and good attitude over teamwork.
- Takes initiative to improve current state of things and adaptable to embrace new changes.
Location : Singapore
If the above speaks to you, we'd love to hear from you. Please send in your updated CV to firstname.lastname@example.org or email@example.com (Shirley Tan Siaw Chin, Reg No: R1658715 / Glenn Wong, Reg No: R1106685). You may email this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
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