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• 29 Oct 2025

  Customer Service Specialist

  Malaysia

  Permanent Position

  Leading name in Packaging industry
  Job Description

  • Provide top-level customer support via phone, email, online chat, or in person.

  • Maintain customer accounts and records of inquiries, complaints, and feedback.

  • Process and communicate orders, pricing, and shipping details to ensure timely fulfillment.

  • Handle and resolve advanced customer issues, escalating when necessary.

  • Coordinate with sales teams to support inside and outside sales activities.

  • Update and maintain files, perform data entry, and ensure accurate documentation.

  • Assist with other related tasks and responsibilities as assigned. 

  Expires on 29 Dec 2025

  Posted By

  Cheong Ee Leng ( https://about.peoplefirst.jobs/eeleng.cheong)

  Tel: +60 12 306 9877

  eeleng.cheong@peoplefirst.jobs

  apply now

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  Requirements

  • Possesses a minimum of a high school diploma and 4–5 years of related working experience in manufacturing line.