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2 listing(s) available.
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14 Sep 2024
Senior IT/Desktop Support Engineer
Singapore
Permanent PositionOur client is looking for an experienced support engineer to provide technical assistance to end-users and maintain the smooth operations of the desktop environment.Job Description
- Provide first-level technical support for desktop hardware, software and peripherals.
- Troubleshoot and resolve issues related to desktop systems including hardware failures, software malfunctions and connectivity problems.
- Install, configure and upgrade desktop systems and software applications.
- Assist end-users with technical issues by providing clear and effective instructions.
- Conduct training sessions for users on desktop applications and best practices.
- Perform routine maintenance tasks including system updates, patches and security enhancements.
- Create and maintain documentations for desktop procedures, troubleshooting guides and knowledge base articles.
- Communicate with vendors for hardware and software procurement and support.
Expires on 14 Nov 2024Requirements
- Diploma in Information Technology, Computer Science or a related field.
- Ideally at least 3 years of relevant experience in IT/desktop support roles – preferably in the banking or financial industry.
- Strong knowledge of desktop operating systems and common business applications.
- Familiarity with banking software and systems would be an added advantage.
- Excellent troubleshooting and problem-solving skills with ability to work independently and collaboratively in a fast-paced environment.
Location : Central
Kindly indicate your current/last salary details and your notice periodIf the above speaks to you, we’d love to hear from you. Please send in your updated CV to ezmir.m@peoplesearch.jobs (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057 -
07 Sep 2024
Assistant Manager – Operational Stability
Singapore
Permanent PositionYou will play a pivotal role in ensuring operational, excellence, process optimization and resilience in IT infrastructure and operation in sustainability way.Job Description
- Support in planning and executing regional IT infrastructure strategies in alignment with company strategies.
- Define and standardize operational processes and procedures to enhance service level agreement achievements.
- Conduct regular assessments and audits of operational processes to identify areas for improvement.
- Monitor and report progress of improvement initiatives to the management.
- Participate in major incidents/high priority incidents and assist in incident classification, impact assessment, overseeing incident progress and way of solution.
- Review upcoming changes across various towers (data center, workplace, network and others) and ensure that the changes are reviewed and approved as per the process.
- Communication of global IT infrastructure and operation strategies and directions to service managers including feedback or specific requirements provided by the APAC locations.
Expires on 07 Nov 2024Requirements
- Degree in Information Technology, Computer Science/Engineering or related disciplines.
- Strong experience in process improvement, business analysis or operational excellence.
- Excellent analytical and problem-solving skills.
- Strong project management and leadership capabilities.
- Good understanding of digital infrastructure and architecture, integration and underlying technological concepts, business drivers and emerging trends.
- Outstanding negotiation skills with the ability to build and maintain relationships with key stakeholders.
- Strong presentation and facilitate skills.
- Proven ability to work in cross-functional teams and drive results.
Location : Central
Kindly indicate your current/last salary details and your notice periodIf the above speaks to you, we’d love to hear from you. Please send in your updated CV to ezmir.m@peoplesearch.jobs (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057