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• 24 Sep 2026

  Senior Technical Support Executive (Personal Care)

  Malaysia

  Permanent Position

  Chemical Distributor
  Job Description

  • Assist in developing personal care, toiletries, and color cosmetics formulations based on commercial team requirements.

  • Keep updated on market trends and support the development of innovative formulations.

  • Respond to customer technical enquiries through the sales team and coordinate with principals on technical information.

  • Support product quality complaint reporting and follow-up with principals.

  • Prepare and update sales toolkits, presentations, and product concepts to support promotional activities.

  • Record laboratory activities, formulation trials, and finalized formulations in CRM.

  • Support knowledge sharing and best-practice transfer between the lab and sales teams.

  • Support customer visits and technical discussions when required.

  • Manage day-to-day laboratory operations while ensuring health, safety, and compliance.

  • Coordinate incoming samples from principals and support sample repacking and handling.

  • Provide backup support for the Samples Department when required.

  Expires on 24 Nov 2026

  Posted By

  CHEONG Ee Leng ( https://about.peoplefirst.jobs/eeleng.cheong)

  Tel: +60 12 306 9877

  eeleng.cheong@peoplefirst.jobs

  apply now

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  Requirements

  • 5–6 years of experience in personal care, cosmetics, formulation, laboratory, or related industries.

  • Knowledge of personal care ingredients and formulation processes.

  • Familiarity with skin care, hair care, body care, or cleansing applications is an advantage.

  • Good laboratory, documentation, communication, and teamwork skills.