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3 listing(s) available.

  • 07 Apr 2021

    Service Engineer/Senior Service Engineer

    Singapore

    Permanent Position
    Our Client is a leading IVD company for consumables and equipment products within academic, commercial research laboratories and hospitals.

    Job Description

    Position Summary:

    • An empathetic Snr/Service Engineer that addresses customer’s concern with urgency and respect to ensure delivery of high quality service.
    • Provide primary field service support in Singapore and technical support to fellow distributor service engineers and inter-departmental parties.
    • Further objectives include carrying out various service tasks and assignments and ultimately assist the team in increasing service revenue and reducing service costs.
    • Ability to manage small scale installation projects and communicate effectively with team members across shift and application specialist to provide customer centric service support

    Essential Jobs Functions:

    • Perform under pressure condition
    • Delivery quality service to meet with internal KPI requirements
    • Attend service calls to carry out instrument installation, corrective maintenance, preventative maintenance, modifications, upgrades, inspections, safety tests, check-ups, and various field service related activities
    • Attend urgent service calls to maintain the operation of critical accounts during office and after office hours
    • Prepare and submit field service reports, expense report, on-duty reports, and various service related reports
    • Inform service admin of the daily service calls and task arrangements for effective manpower management
    • Manage on-hand inventories at a cost efficient level 8. Monitor and track the on-hand inventory to achieve zero discrepancy
    • Sell service contracts, parts and PM kits
    • Use and maintain the tools and equipment according to quality requirements
    • Follow the quality and safety requirements while performing service tasks
    • Work with coworkers as an efficient team
    • Support other engineers in a proactive manner
    • Handle escalated service calls and gather necessary resources and support to tackle it
    • Provide service support to activities and events organized by inter-departmental parties
    • Support new and/or additional product lines to cope with the development of the company
    • Improve technical know-how and skill level in a proactive and continual way
    • Respond and reply to customer enquiry
    • Work in rotating night shift and standby on public holiday
    Expires on 07 May 2021

    Posted By

    Ong Hong Ghee, Gilbert (Wang Hongyu) (Reg No: R1551302)

    Tel: +65 6738 6228

    gilbertong@peoplesearch.jobs

    Requirements

    • Education – Degree or Diploma equivalent in Biomedical Engineering
    • Required Skill – Ability to troubleshoot, investigate and resolve standard technical problems that may arise. Respond to routine enquiries, prioritize service calls and tasks, escalate service calls and provide appropriate response and advice to customers when handling enquiries.  Fluent in English.
    • Preferred Skills – Ability to communicate effectively with both customers and colleagues to ensure customer satisfaction and develop skills and knowledge of the organization’s products and services by working closely with experienced engineers

    Location : Central
    Kindly indicate your current/last salary details and your notice period

    Interested candidates kindly forward your CV to gilbertong@peoplesearch.jobs (Ong Hong Ghee, Gilbert (Wang Hongyu), Reg No: R1551302). Feel free to forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 30 Mar 2021

    Service Sales Representative

    Singapore

    Permanent Position
    Our Client is a leading life science company for consumables and equipment products within academic, commercial research laboratories and biopharma industry.

    Job Description

    • Primarily to find new leads for new service contracts and contract upgrade, funneling leads and follow up with customer until lead closure.
    • Responsible to maintain the fulfillment of existing contracts and their renewals.
    • Analyze commercial risk and propose multi-year contract agreements.
    • Track statuses of all contracts and leads.
    • Prepare tender documents for service contracts.
    • Prepare sales quotation for commercial inquiries related to equipment Service.
    • Manage the sale of critical spare parts.
    • Review of Customer’s purchase order.
    • Responsible as customer’s first point of contact for service and provide fast responses to customer’s requests.
    • Work with Sales during equipment sales phase to provide post-sales service prices and recommendation to customer on suitable services.
    • Perform periodic service sales forecasts and pipeline review, provide highlights and lowlights.
    • Support in organizing meetings for SEA / APAC when necessary.
    • Any other duties and responsibilities involved within the role as assigned from time to time
    Expires on 29 Apr 2021

    Posted By

    Ong Hong Ghee, Gilbert (Wang Hongyu) (Reg No: R1551302)

    Tel: +65 6738 6228

    gilbertong@peoplesearch.jobs

    Requirements

    • At least diploma/degree with 3-5 years relevant experience
    • Customer service orientated
    • Able to multi-task and possess problem solving skills
    • Good team player with good work attitude and proactive
    • Good communication and interpersonal skills
    • Require both written and verbal communication skills in English as there will be interaction with senior stakeholders.
    • Good MS Office skills, Word, Excel, PowerPoint and productivity software

    Location : West
    Kindly indicate your current/last salary details and your notice period

    Interested candidates kindly forward your CV to gilbertong@peoplesearch.jobs (Ong Hong Ghee, Gilbert (Wang Hongyu), Reg No: R1551302). Feel free to forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

  • 26 Mar 2021

    Commodity Manager

    Singapore

    Permanent Position
    An established MNC medical device manufacturer covering healthcare and industrial customers.

    Job Description

    • Lead Supplier development and align with key internal stakeholders.
    • Active pursue on Contract Negotiation, Pricing Negotiation and Quarterly Business Review (QBR) with Key Suppliers.
    • Identifies researches and implements new cost saving opportunities to improve the company's competitive position.
    • Collaborates with key stakeholders to understand business priorities and drive key improvement matrices.
    • Establishes and maintains rapport with critical suppliers to assure a high level of focus on total quality and cost effectiveness.
    Expires on 25 Apr 2021

    Posted By

    Amanda Chng Yu Ying (Reg No: R2092798)

    Tel: +65 6738 6228

    amandayy.chng@peoplesearch.jobs

    Requirements

    • Minimum of Bachelor Degree in Engineering, Electronics or related field is preferred
    • Minimum 10 years of experience in sourcing, purchasing, commodity management and process engineering in a manufacturing environment.
    • Capable of interpreting engineering / mechanical drawings for the purposes of vendors’ selection
    • Good knowledge in SAP and Microsoft Office

    Location : West
    Kindly indicate your current/last salary details and your notice period

    If the above speaks to you, we’d love to hear from you. Please send in your updated CV to amandayy.chng@peoplesearch.jobs (Amanda Chng Yu Ying, Reg No: R2092798) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

    All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

    PeopleSearch Pte Ltd
    EA License No: 16S8057

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